Accenture MDR Quick Start Guide for Symantec VIP

Owned by Sekar Venkataramani
Last updated: Mar 09, 2023 by KM (Unlicensed)
5 min read

This quick start guide will help Accenture MDR customers configure Symantec VIP to send logs to the Log Collection Platform (LCP).

The document includes the following topics:

Supported Versions

A list of supported versions is available in the Accenture MDR Supported Products List document (Accenture_MSS_Supported_Products_List.xlsx) which can be found in Accenture MDR Portal - https://mss.accenture.com/PortalNextGen/Reports/Documents

Port Requirements

Table 1-1: Port requirements for LCP communication.

Source

Destination

Port

Description

Symantec VIP

LCP

514 (UDP) or

601 (TCP)

Default port

Configuring Symantec VIP

Configure the syslog server settings to enable a remote server to send events to the LCP.

To configure Symantec VIP v8.3 - v9.3, follow the steps below.

  • Specify the Remote Syslog Server

  • Enable Logging for Validation Events

  • Enable Logging for VIP EG Console Events

  • Enable Logging for Self Service Portal Events

  • Enable Logging for VIP Manager Events

  • Enable Logging for LDAP Sync Events

Specify a Remote Syslog Server

  1. Navigate to VIP Enterprise Gateway Console > Configuration Console, and go to Gateway > Optional.

  2. Under Configure Advanced Log Settings, click Syslog Settings.

  3. Type the IP address of the remote syslog server.

  4. Click Save to save the configuration.

Enable Logs Forwarding to Syslog for Validation Events

  1. Open the Validation tab.

  2. Edit configured Validation Server.

  3. Select Yes to enable syslog.

  4. Click Submit to save the settings.

Enable Logs Forwarding to Syslog for VIP EG Console Events

  1. Open the VIP Enterprise Gateway tab.

  2. Select Optional.

  3. Select Console Setting.

  4. Select Yes to enable syslog.

  5. Click Submit to save the settings.

Enable Logs Forwarding to Syslog for Self Service Portal Events

  1. Open the Self Service Portal tab.

  2. Edit configured Self Service Portal.

  3. Select Yes to enable syslog.

  4. Click Submit to save the settings.

Enable Logs Forwarding to Syslog for VIP Manager Events

  1. Open the VIP Manager tab.

  2. Edit configured VIP Manager.

  3. Select Yes to enable syslog.

  4. Click Submit to save the settings.

Enable Logs Forwarding to Syslog for LDAP Sync Events

  1. Open the LDAP Sync tab.

  2. Edit configured LDAP Sync.

  3. Select Yes to enable syslog.

  4. Click Submit to save the settings.

Device Configuration for Symantec VIP Version 9.4 Onwards

VIP device should be configured by following the steps mentioned in the below section:

Specify a Remote Syslog Server

  1. Navigate to VIP Enterprise Gateway > Logs > Syslog Configuration.

  2. Enter the IP address, port, and facility of the remote syslog server.

  3. Click Save.

Enable Logs Forwarding to Syslog for Validation Events

  1. Open the VIP Enterprise Gateway console.

  2. Click the Validation tab.

  3. Edit Configured Validation Server.

  4. Select Yes to enable syslog.

  5. Click Submit to save the settings.

Enable Logs Forwarding to Syslog for VIP EG Console Events

1. Open the VIP Enterprise Gateway console.

2. Click the Settings tab.

3. Select Console Setting.

4. Enter the Port number.

5. Select Logging Level and Log Rotation Level.

6. Select Yes to Enable Syslog.

7. Select the Protocol to be used.

8. Click Submit to save the settings.

Enable Logs Forwarding to Syslog for Self Service Portal Events

1. Open the VIP Enterprise Gateway console.

2. Click the Identity Providers tab.

3. Open the Self Service Portal tab.

4. Edit Configured Self Service Portal.

5. Select Yes to Enable Syslog.

6. Click Submit to save the settings.

Enable Logs Forwarding to Syslog for VIP Manager Events

1. Open the VIP Enterprise Gateway console.

2. Click the Identity Providers tab.

3. Open the VIP Manager tab.

4. Edit Configured VIP Manager.

5. Select Yes to Enable Syslog.

6. Click Submit to save the settings.

Enable Logs Forwarding to Syslog for LDAP Sync Events

1. Open the VIP Enterprise Gateway console.

2. Click the User Store tab.

3. Open the LDAP Sync tab.

4. Edit configured LDAP Sync.

5. Select Yes to Enable Syslog.

6. Click Submit to save the settings.

LCP Configuration Parameters

Table 1-2: The Symantec VIP event collector (Syslog - 5001) properties to be configured by MxDR are shown in the table

Property

Default Value

Description

Transport Protocol

UDP

Default protocol for syslog events. The LCP can also accept logs in TCP.

Note: While TCP offers guaranteed delivery of log packets, it places a larger overhead on the LCP.

To balance TCP for reliability over UDP for speed/simplicity, contact the MSS onboarding team.

IP Address

Symantec VIP

 IP address

Logging device IP address mentioned in the Pre-Installation Questionnaire (PIQ).

Note: If the device sends logs using multiple interfaces, contact the Accenture Security MSS onboarding team.

Port

514

 The default port for syslog. For TCP, the default port is 601.

Note: The LCP can be configured to listen on a non-standard port, please advise the MSS onboarding team if this is a requirement.

 

Legal Notice

Copyright © 2021 Accenture. All rights reserved.

Accenture, the Accenture Logo, and DeepSight Intelligence are trademarks or registered trademarks of Accenture in the U.S. and other countries. Other names may be trademarks of their respective owners.

The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Accenture and its licensors, if any.

THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. ACCENTURE SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19 "Commercial Computer Software - Restricted Rights" and DFARS 227.7202, et seq. "Commercial Computer Software and Commercial Computer Software Documentation," as applicable, and any successor regulations, whether delivered by Accenture as on premises or hosted services. Any use, modification, reproduction release, performance, display or disclosure of the Licensed Software and Documentation by the U.S. Government shall be solely in accordance with the terms of this Agreement.