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Entity | Particulars |
|---|---|
Vendor Name | BeyondTrust |
Product Name | Remote Support (formerly Bomgar) |
Type of Device | Hosted |
Collection Method
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Source | Destination | Port |
|---|---|---|
BeyondTrust Remote Support | CyberHub | 514 (UDP) |
To facilitate secure communication and align with our best practice, we strongly encourage the use of Transport Layer Security (TLS) between your security devices and our Adaptive MxDR platform for event forwarding.
While we understand that TLS support may not be available on all devices, if your devices do support TLS communication, we recommend utilizing port 6514 for seamless integration.
In some cases, the upgraded version of the device might incorporate TLS support without prior notice. If you come across such a scenario or for further assistance in configuring TLS, we kindly ask you to reach out to your dedicated Adaptive MxDR Service Delivery Lead.
Device Configuration
To enable syslog messages from the BeyondTrust Appliance,
Log in to the appliance.
Navigate to appliance > Security > Appliance Administration and scroll down to the Syslog section.
Select Legacy BSD format in the Message Format drop down options and enter CyberHub IP address in the Remote Syslog Server.
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