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This quick start guide will help Accenture MDR customers configure BeyondTrust Remote Support  to send logs to the Log collection Platform (LCP).

This document includes the following topics:

Supported Versions

A list of supported versions is available in the Accenture MDR Supported Products List document (Accenture_MDR_Supported_Products_List.xlsx) which can be found in Accenture MDR Portal.

Port Requirements

Table 1-1: Port requirements for LCP communication.

Source

Destination

Port

Description

BeyondTrust

LCP

514 (UDP)

Default port

 

Configuring BeyondTrust Remote Support

To enable syslog messages from the BeyondTrust Appliance, follow below steps.

  1. Login to the appliance.

  2. Navigate to /appliance > Security > Appliance Administration and scroll down to the Syslog section.

  3. Select Legacy BSD format in the Message Format drop down options and ensure LCP IP address in the Remote Syslog Server.

4.Click Submit.

LCP Configuration Parameters

Table 1-2: The BeyondTrust Remote Support event collector (Syslog -4001) properties to be configured by Accenture are given in the table.

Property

Default Value

Description

Protocol

UDP

Protocol that LCP uses to receive events.

Host Names/IP Addresses

*

The default value '*' means all hosts. 

Possible values are: 

  • IP address

  • host name

  • ANY

  • any

  • *

Signatures

BG[, BG:

The signatures used by the LCP to collect the necessary log events from the logs generated by the BeyondTrust Remote Support.

If there are more than one signature, then the signatures must be seperated by a comma (,).

If you add a new sensor configuration other than the default one, the Signatures field is empty. Then you must manually enter appropriate signatures. If the Signatures field is empty, the signature based filtering of messages does not happen. 

Enable Signatures

True

 

Port Number

514

The port number to which you have configured to send syslog messages.

 

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