ServiceNow CMDB
- Aparna Rr
Analytics
About The Device
The Configuration Management Database (CMDB) creates and maintains the logical configurations your network infrastructure needs to support a ServiceNow service. Use the ServiceNow® Configuration Management Database (CMDB) application to build logical representations of assets, services, and the relationships between them that comprise the infrastructure of your organization. Details about these components are stored in the CMDB as configuration items (CIs) which you can use to monitor the infrastructure, helping ensure integrity, stability, and continuous service operation.
Device Information
Entity | Particulars |
|---|---|
Vendor Name | ServiceNow |
Product Name | CMDB |
Type of Device | Cloud |
Collection Method
Log Type | Ingestion label | Preferred Logging Protocol - Format | Log Collection Method | Data Source |
|---|---|---|---|---|
ServiceNow CMDB | SERVICENOW_CMDB | API - JSON | C2C | https://cloud.google.com/chronicle/docs/reference/feed-management-api#servicenow-cmdb |
Device Configuration
To create a basic authentication profile
Prerequisites
Role required: itil, web_service_admin
Procedure
Navigate to All > System Web Services > Outbound Web Services > REST Message.
Select a REST message record.
In the Authentication type field, select Basic.
In the Basic auth profile field, click the reference lookup icon.
Click New.
Enter a descriptive Name for the profile.
Enter the Username and Password you want to send as basic authentication credentials.
Click Submit.
To Procure Table Name
Login to console.
Navigate to All > REST API Explorer
Select table name which you want to fetch data for eg. cmdb_ci
Integration Parameters
Parameters required from customer for Integration.
Property | Default Value | Description |
|---|---|---|
USERNAME | Yes | Mention Username created in Device Configuration Steps |
SECRET | Yes | Mention Password created in Device Configuration Steps |
API HOSTNAME | Yes | The fully qualified domain name of your ServiceNow REST API endpoint, such as <myinstance>.servicenow.com |
TABLE NAME | Yes | The ServiceNow CMDB table name for which logs should be fetched Example: sys_user |
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